Need Help? Contact Our Support Team

We’re here to assist you with any questions, concerns, or issues you may have.

FAQ – Common Questions

How do I upgrade to Premium?

Simply select a Premium plan on the Plans page on the Home page and follow the payment instructions. No subscription if you buy with crypto, one-time access.

Can I get a refund?

Due to the nature of digital access, we do not offer refunds. Please contact us if you face any issues.

Is my data safe?

Absolutely. We never store your wallet private keys or personal financial info. SolAlpha is 100% read-only.

How fast is support response?

We aim to reply within 24 hours for Premium users. Free users may experience longer wait times.

Contact Us Directly

For any questions or problems, please contact us at support@wallet-spy.com.